For full functionality of this site it is necessary to enable JavaScript.

You have the problem “No Internet Access”? Find solutions below. To get the solutions fitting your case best, select all specifications which apply to you.

... select specifications which apply to you:

Click here if your Laptop or Mobile device doesn't detect any Wi−Fi connections at all

drop down icon

Click here if you are using a Smartphone, Tablet, iPad or other Wi-Fi/3G or 4G - capable mobile device

drop down icon

To check if you're using a modem read this article: http://goo.gl/6ES9lX

drop down icon

Click on this if you have tried all the other common solutions and none of them worked.

drop down icon

Click on this if you can't go online after a lightning strike and you were able to connect to the Internet prior to it.

drop down icon

Click here if you see other Wi-Fi connections but yours

drop down icon

Click here if your Internet connection problems started after upgrading to Windows 10

drop down icon

Click here if you're successfully connected to Wi-Fi, but still don't have Internet access

drop down icon

Click this if you have recently scanned with an antivirus, and found and deleted virus(es)

drop down icon

Click on this if you are using a router. To check if you're using a router read this article: http://goo.gl/6ES9lX

drop down icon

Click on this if your computer doesn't have Internet connection after you wake it up from sleep mode.

drop down icon

Click this if you're using a computer (vs. a tablet, smartphone etc.)

drop down icon

Click here if you're using Wi-Fi (i.e. Wireless connection, without cable)

drop down icon

Your router, the box which connects you with the internet, has little lights, one of them over the port where your Ethernet cable (from your computer) goes in. If the light for this port doesn't blink then select this specification.

drop down icon

Click on this if you are using a mobile device which is running on Android OS (such as Samsung, HTC, Sony and many others.

drop down icon

Click this if you're using a public hotspot to go online

drop down icon

Click here if you have the connection issues when you plug out the power-cable and run on battery.

drop down icon

Click on this if your router, the box which connects you with the Internet, has little lights, one of them showing whether the device is active and ready to use. Click this specification if this light is blinking, i.e. working fine.

drop down icon

Click on this if you are using an iPhone, iPod touch or iPad.

drop down icon

Click on this if the Wi−Fi connection you are trying to connect to is visible, but you can't connect to it.

drop down icon

Click this if you are trying to go online with a new router you just set up.

drop down icon

Solutions are displayed which match your selected specification(s) «Computer».

Make sure you selected all specifications which apply to you.

Scan for viruses

0

This solution helped 0 people

(with this page’s selections)

(12)

This solution worked for 12 people in total

(all possible selections)

0

0 people don’t think this is a good solution

(with this page’s selections; see reasons)

(0)

A total of 0 people said it’s not a good solution

(all possible selections)

Solution gets displayed on this page because Mr.Computer stated it may work for this specification

Computer
User profile image
Please loginto comment

Wait for up to an hour

0

This solution helped 0 people

(with this page’s selections)

(12)

This solution worked for 12 people in total

(all possible selections)

0

0 people don’t think this is a good solution

(with this page’s selections; see reasons)

(0)

A total of 0 people said it’s not a good solution

(all possible selections)

Solution gets displayed on this page because Mr.Computer stated it may work for this specification

Computer
User profile image
Please loginto comment

Use your smartphone as hotspot

0

This solution helped 0 people

(with this page’s selections)

(10)

This solution worked for 10 people in total

(all possible selections)

0

0 people don’t think this is a good solution

(with this page’s selections; see reasons)

(0)

A total of 0 people said it’s not a good solution

(all possible selections)

Solution gets displayed on this page because Mr.Computer stated it may work for this specification

Computer
User profile image
Please loginto comment

Reset your Internet connection (Flush the DNS)

0

This solution helped 0 people

(with this page’s selections)

(2)

This solution worked for 2 people in total

(all possible selections)

0

0 people don’t think this is a good solution

(with this page’s selections; see reasons)

(0)

A total of 0 people said it’s not a good solution

(all possible selections)

Solution gets displayed on this page because Mr.Computer stated it may work for this specification

Computer
User profile image
Please loginto comment

Restart the computer

0

This solution helped 0 people

(with this page’s selections)

(0)

This solution worked for 0 people in total

(all possible selections)

0

0 people don’t think this is a good solution

(with this page’s selections; see reasons)

(0)

A total of 0 people said it’s not a good solution

(all possible selections)

Solution gets displayed on this page because Mr.Computer stated it may work for this specification

Computer
User profile image
Please loginto comment
Did you find a solution?
Yes No